COVID-19 Updates

March 27, 2020

It's been one week since Wags & Wiggles temporarily closed by state mandate for the virus.  I have been reading that Waggers are geting a little stir crazy inside the house.  Dogs are getting tired of their boring walks and feeling the anxiety of their humans.

If our April 20th reopening date holds, you only have 24 days left until we play again.

Here are my best resources to kill your boredom.

  • Our Online Classroom is still active and an instructor is available to answer your questions or get feedback.  All Courses and Memberships are on sale.  in the last week by far the popular has been Tricks and Sport Dog.  Many clients are working towards their tricks titles now that AKC is allowing online testing through our classroom.
  • 10 Day Free Canine Enrichment Challenge.  There are at least 10 fun home activities that will are big boredom busters.  The challenges can be found through our blog.  You can also find these challenge videos on our Youtube Channel.
  • Join our Free Canine Enrichment Facebook Group.  This is a moderated group sharing ideas to keep your dog's mind and body stimulated during this stressful time.

Our clients have been using our Wags & Wiggles Facebook Page as a way to post photos to let us know everyone is safe and sound.

Stay safe so we can play again soon.

March 20, 2020

We are very sad to announce that Wags & Wiggles will TEMPORARILY close its doors today at 7pm. We plan to re-open April 20th, depending on the state of the coronavirus.

Our decision was based on 2 factors. #1: the health and safety of our employees are at risk coming to work #2: we have operated at a loss since the outbreak. We need to save our money to have something to reopen with.

We are reaching out to anyone who has a current or future reservation between now and April 20th. All daycare and training package credits expiration dates will be extended.

Hang in there Wags Family. We will miss you and miss the dogs so very much it hurts our hearts. When we reopen it will be staffed with the same staff you have come to love.

We will continue to update our social media and our coronavirus live feed about our reopening date. We will also post uplifting photos & videos to keep our spirits up.

Our Online Classroom is still active and an instructor is available to answer your questions or get feedback.  All Courses and Memberships are on sale.

March 19, 2020

Updated Safety Measures

When dropping off or picking up from our facility, wait in your car and call the facility to let them know you are there.

Do not come into the facility.

Remove your dog's collar, harness etc. Have them naked. We will use our own leashes.

If you have a lunch or cash, please have that ready at the car for the wags employee. Do not bring it inside the facility yourself.

Please schedule your bath, dayschool, puppy raising program, or upgrade like break from the pack over the phone.

If you are a new client and need a meet and greet right away to get essential dog care, we will allow one client inside the building at a time.

March 18, 2020

Yesterday, the Orange County Board of Supervisors updated their restrictions of gatherings due to the coronavirus.

The county has banned any gatherings of any number of people through March 31st. This means we will be postponing all current and upcoming group classesThis includes no group puppy classes. We are still offering private in-facility lessons, puppy raising, daycare and boarding. More details on classes will come out on or after March 31st.

For all entry level group classes, classes will restart from the beginning. For all continuing classes, classes continue where they left off.

For our Training for Life clients, your expiration dates will be extended for the amount of time that will be lost with classes being halted.

At drop off and pick up time, we will no longer have clients come inside the facility. Please call us from the parking lot. We will come to you, using our own leashes. Payment will be taken over the phone. If you or anyone in your family is sick, please stay home and keep your dogs at home.

We also want our clients to know that we are continuing to put a hold on our reservation cancellation fees for 2 months to help with anyone who had their vacations or travel plans canceled due to the coronavirus outbreak. Please, feel free to continue to make reservations so we can staff appropriately. However, if you must cancel, please call us to notify us of your cancellation. 

Take advantage of learning from the comfort of your home by checking out our Online Classroom. We offer memberships with a selection of courses, or you can purchase courses individually. 

We thank you for understanding our new rules during this difficult time. We will continue to monitor the situation, and keep you updated every step of the way. We have made a coronavirus live feed update that we will use to add new information and keep you informed. Your safety and health are our top priority, and we want to continue to service you to the best of our ability.

March 12, 2020

During this time of the coronavirus, please feel safe in continuing to bring your dog to Wags & Wiggles! 

We continue to be vigilant with our cleaning as we always have. The CDC has listed our cleaning product "Rescue" as an approved product to kill coronavirus. While there is a coronavirus that dogs can get it is a different strain. Neither the dog version or the human version can be transferred between species.

There has been no known exposure of any strain of coronavirus at Wags & Wiggles. We will update our statement if any changes occur.

We also want our clients to know that we will be putting a hold on our reservation cancellation fees for 2 months to help with anyone who had their vacations or travel plans canceled due to the coronavirus outbreak.

As you may know, owners Laurie Zurborg and Ranaye Kahn were involved in a car accident this last weekend. While they are out of office recovering from the accident, they are still closely monitoring the rise of the coronavirus and the effect it has been having on businesses. 

There is no current anticipated interruption of our services. Group classes will remain in session as normal with modified exercises to increase social distance. If you would prefer to learn from the comfort of your home, we also feature material from our group classes in our Online Classroom. We offer memberships with a selection of courses, or you can purchase courses individually.

Wags and Wiggles will continue to closely monitor the situation and will follow the best practices for minimizing any risk. We are prepared to navigate through these circumstances with you, so please do not hesitate to reach out to us if you need anything.

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