Office Hours

Regular Hours

Our regular office hours are:

  • Monday - Friday: 7 am - 7 pm
  • Saturday: 8 am - 5 pm
  • Sunday: 8 am - 5 pm
Wags & Wiggles is staffed 24/7. We offer late pick up by appointment until 9 pm every day of the week for an extra fee.

Holiday Hours

Our office is closed for daycare, drop off, and pick up on all major holidays, including:

  • Easter Sunday
  • Memorial Day
  • July Fourth
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
  • New Year's Day

Drop Off Hours

Daycare

You may drop off your dog for daycare between the following hours:

  • Monday - Friday: 7 am - 4 pm
  • Saturday: 8 am - 3 pm
  • Sunday: 8 am - 3 pm

We do not accept any daycare dogs after:

  • 3:00 pm Saturday through Sunday
  • 4:00 pm Monday through Friday

Boarding

You may drop off your dog for boarding between the following hours:

  • Monday - Friday: 7 am - 4 pm
  • Saturday: 8 am - 3 pm
  • Sunday: 8 am - 3 pm

All incoming boarders must be in by:

  • 3:00 pm Saturday through Sunday
  • 4:00 pm Monday through Friday

These drop off hours allow us to feed, potty, and exercise our Waggers before bedtime.

NOTE: Boarding reservations are required. We HIGHLY recommend reservations for daycare. If you don’t have a daycare reservation, it is first come, first serve. We do fill up for daycare some days, especially during the summer months and around major holidays. Make a reservation online or over the phone.

Pick Up Hours

Normal Pick Up

You may pick up your dog from daycare or boarding anytime during our normal office hours:

  • Monday - Friday: 7 am - 7 pm
  • Saturday: 8 am - 5 pm
  • Sunday: 8 am - 5 pm

Late Pick Up

We offer late pick up until 9 pm every day of the week for an extra fee of $5 per hour per dog.

Late pick up is done by appointment only and must be scheduled prior to normal closing hours.

You may schedule a late pick up appointment at drop off or by calling the office before closing time.

How to Avoid Some Fees

Drop Off

If you drop off your dog for boarding between:

  • 2:00 - 3:00 pm Saturday - Sunday
  • 3:00 - 4:00 pm Monday - Friday

There will be no charge for daycare that day.

Pick Up

If you pick up your dog from boarding any day of the week before 10:00 am, there will be no charge for daycare that day.

**There is always a minimum half-day daycare fee that applies to each boarding stay.**

Cancellation Policy

We require 24 hours notice to cancel daycare reservations and 72 hours notice to cancel boarding reservations.

DAYCARE: If you give less than 24 hours notice, you will be charged for the full day. If you have a pass, the day will be deducted from your pass.

BOARDING: If you give less than 72 hours notice, there will be a $59 cancellation fee per dog.

While you can cancel, change, or add reservations in Gingr, it will not allow you to cancel within that 72-hour period prior to your check-in. You will need to cancel over the phone within the 72-hour window.