Office Hours
Regular Hours
Our regular office hours are:
- Monday - Friday: 6:30 am - 7:00 pm
- Saturday: 8:00 am - 5:00 pm
- Sunday: 8:00 am - 5:00 pm
Holiday Hours
Our office is closed for daycare, drop off, and pick up on all major holidays, including:
- Easter Sunday
- Memorial Day
- July Fourth
- Labor Day
- Thanksgiving Day
- Christmas Day
- New Year's Day
Drop Off Hours
Daycare
You may drop off your dog for daycare between the following hours:
- Monday - Friday: 6:30 am - 4 pm
- Saturday: 8 am - 3 pm
- Sunday: 8 am - 3 pm
We do not accept any daycare dogs after:
- 3:00 pm Saturday through Sunday
- 4:00 pm Monday through Friday
Boarding
You may drop off your dog for boarding between the following hours:
- Monday - Friday: 6:30 am - 4 pm
- Saturday: 8 am - 3 pm
- Sunday: 8 am - 3 pm
All incoming boarders must be in by:
- 3:00 pm Saturday through Sunday
- 4:00 pm Monday through Friday
These drop off hours allow us to feed, potty, and exercise our Waggers before bedtime.
Pick Up Hours
Normal Pick Up
You may pick up your dog from daycare or boarding anytime during our normal office hours:
- Monday - Friday: 6:30 am - 7 pm
- Saturday: 8 am - 5 pm
- Sunday: 8 am - 5 pm
Late Pick Up
We offer late pick up until 9 pm every day of the week for an extra fee of $5 per hour per dog.
Late pick up is done by appointment only and must be scheduled prior to normal closing hours.
You may schedule a late pick-up appointment at drop-off or by calling the office before closing time.
Cancellation Policy
We require 24 hours notice to cancel daycare reservations and 72 hours notice to cancel boarding reservations.
DAYCARE: If you give less than 24 hours notice, you will be charged for the full day. If you have a pass, the day will be deducted from your pass.
BOARDING: If you give less than 72 hours notice, there will be an $82 cancellation fee per dog.
While you can cancel, change, or add reservations in Gingr, it will not allow you to cancel within that 72-hour period prior to your check-in. You will need to cancel over the phone within the 72-hour window.