Boarding & Daycare Reservations Online Through Our Software Gingr

You must be a current client in order to book a reservation online.

If you are a new client, you must bring your dog in for a Meet & Greet and first (free!) day of daycare before any daycare or boarding stay can be booked. We want to meet you and your dog! You'll fill out paperwork, get a tour, and have all of your questions answered. Meet & Greets are done by appointment only.

NOTE: We HIGHLY recommend reservations for daycare. If you don’t have a daycare reservation, it is first come, first serve. We do fill up for daycare some days, especially during the summer months and around major holidays. Make a reservation online or over the phone.

Gingr Portal

Log in to book, view, and edit your reservations:


How to Access Your Account

  • Enter the email you gave us on your new client paperwork. Gingr will send you an email to confirm your account and create a password.
    • If Gingr can’t find your email, you most likely need to update your email address with us. Contact us so we can update it!
  • Under "Quick Actions," click on "Request Services" (blue text box)
  • A pop-up will appear. Click on "Book Daycare or Boarding Now!"
  • Read the information at the top of the page for important notes
  • Enter the desired Reservation Type
    • “Overnight" is for boarding stays and "Full Daycare," "Half Daycare," or "Hourly Daycare" is for daycare
  • Enter the pets that will be staying with us. The option to board together is available!
  • Select start and end dates
    • For daycare reservations, you'll only have to enter the start date
  • Choose any "Additional Services" at the time of your reservation request by clicking on them, selecting the date and time of your choice, and then clicking "Add Service(s)!"
    • You may also add them in person during drop-off
  • Notes: Add in any notes like suite, crate, or own crate
  • Click the “Agree to Terms” box after reading the boarding agreement
  • Click "Save"
  • Once we have approved your stay, you will be notified and will be able to see it under My Reservations --> View --> Confirmed

If Gingr does not allow you to reserve a spot with us via this portal, we may have expired vaccines on file.

You can view your vaccine records by going to My Pets --> View.

Cancellation Policy

We require 24 hours notice to cancel daycare reservations and 72 hours notice to cancel boarding reservations.

DAYCARE: If you give less than 24 hours notice, you will be charged for the full day. If you have a pass, the day will be deducted from your pass.

BOARDING: If you give less than 72 hours notice, there will be a $62 cancellation fee per dog. While you can cancel, change, or add reservations in Gingr, it will not allow you to cancel within that 72-hour period prior to your check-in. You will need to cancel over the phone within the 72-hour window.