Office Hours

Regular Hours

Our regular office hours are:

  • Monday - Friday: 6:30 am - 7:00 pm
  • Saturday: 8:00 am - 5:00 pm
  • Sunday: 8:00 am - 5:00 pm
Wags & Wiggles is staffed 24/7. We offer late pick up by appointment until 9 pm every day of the week for an extra fee.

Holiday Hours

Our office is closed for daycare, drop off, and pick up on all major holidays, including:

  • Easter Sunday
  • Memorial Day
  • July Fourth
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
  • New Year's Day

Drop Off Hours

Daycare

You may drop off your dog for daycare between the following hours:

  • Monday - Friday: 6:30 am - 4 pm
  • Saturday: 8 am - 3 pm
  • Sunday: 8 am - 3 pm

We do not accept any daycare dogs after:

  • 3:00 pm Saturday through Sunday
  • 4:00 pm Monday through Friday

Boarding

You may drop off your dog for boarding between the following hours:

  • Monday - Friday: 6:30 am - 4 pm
  • Saturday: 8 am - 3 pm
  • Sunday: 8 am - 3 pm

All incoming boarders must be in by:

  • 3:00 pm Saturday through Sunday
  • 4:00 pm Monday through Friday

These drop off hours allow us to feed, potty, and exercise our Waggers before bedtime.

NOTE: Boarding reservations are required. We HIGHLY recommend reservations for daycare. If you don’t have a daycare reservation, it is first come, first serve. We do fill up for daycare some days, especially during the summer months and around major holidays. Make a reservation online or over the phone.

Pick Up Hours

Normal Pick Up

You may pick up your dog from daycare or boarding anytime during our normal office hours:

  • Monday - Friday: 6:30 am - 7 pm
  • Saturday: 8 am - 5 pm
  • Sunday: 8 am - 5 pm

Late Pick Up

We offer late pick up until 9 pm every day of the week for an extra fee of $5 per hour per dog.

Late pick up is done by appointment only and must be scheduled prior to normal closing hours.

You may schedule a late pick-up appointment at drop-off or by calling the office before closing time.

How to Avoid Some Fees

Drop Off

If you drop off your dog for boarding between:

  • 2:00 - 3:00 pm Saturday - Sunday
  • 3:00 - 4:00 pm Monday - Friday

There will be no charge for daycare that day.

Pick Up

If you pick up your dog from boarding any day of the week before 10:00 am, there will be no charge for daycare that day.

**There is always a minimum daycare fee that applies to each boarding stay.**

Cancellation Policy

We require 24 hours notice to cancel daycare reservations and 72 hours notice to cancel boarding reservations.

DAYCARE: If you give less than 24 hours notice, you will be charged for the full day. If you have a pass, the day will be deducted from your pass.

BOARDING: If you give less than 72 hours notice, there will be an $84 cancellation fee per dog.

While you can cancel, change, or add reservations in Gingr, it will not allow you to cancel within that 72-hour period prior to your check-in. You will need to cancel over the phone within the 72-hour window.