We require the following procedures from our pet parents when checking food and medications. These requirements will ensure your dog is fed and medicated like at home.
Food Do's:
- Food should be prepackaged into serving-size quantities. Ziplock bags or small containers are preferred—one meal per bag. We can return bags if possible to prevent waste. Prepackaged bags eliminate the error of cups vs. scoops or rounded cups vs. flat cups.
- Label each bag or container with your dog’s name, your last name, and breakfast/lunch/dinner.
- All Food must be in a sealed bag or container by health code.
- Vitamins / Supplements may be placed inside food
- Bring toppers to help your dog to eat. Being in a different environment can make dogs picky. Canned food, commercial toppers, cooked chicken pieces, and broth are typical. Pet parents are required to bring their own toppers.
- If food is frozen, try to package it in serving size if possible. If food is refrigerated, it should be in serving-size quantities
- Bring extra meals in case your dog loses weight, or your return is delayed
Food Dont's:
- Do not bring a giant bag of food or dog food storage plastic bins. It is difficult to tell if you brought enough food. Our food storage areas are small.
- Do not place medication mixed with the food.
- Do not change your dog’s Food right before or during boarding. This can cause stomach upset.
- Food can’t be in an open grocery bag or trash bag. Food is required to be sealed by health code.
Medication Dos:
- Medications should be brought in the bottle given to you by your veterinarian. This allows us to verify medication, dosage, and frequency.
- If you no longer have the bottle, please use a pill organizer.
- If you ask us to give the medication in a different dosage than what the bottle says, you must either change it on the bottle or give us written directions.
- Please have the medication already cut in half if needed.
Medication Dont's:
- We do not accept prescription medications on an AS NEEDED basis. For instance, your dog may be on pain or anxiety medications at home as needed. You will need to decide whether your dog should be taking that medication or not during their boarding stay. We will not make medical decisions for you with prescription medication. Boarding can often trigger ongoing pain or anxiety, consider just having us give the medications. We will not accept as needed prescription medication and will be returned to you.
- We will allow over the counter medications on an AS NEEDED basis such as anti inch cream or benedryl.
- We do not give insulin injections for diabetic dogs and will not board dogs needing any injectable medication.
- We do not board dogs needing certain cancer drugs that require special handling instructions, please call the facility to inquire.